Showing posts with label veterinary clinics. Show all posts
Showing posts with label veterinary clinics. Show all posts

Wednesday, December 16, 2009

Free Vet Advice - Click Here!

(Contributed by Dr. Jessica Levy)

Double-digit unemployment. Gotta love it!

The number of people calling for free vet advice is increasing along with the unemployment figures. My staff regularly tries to explain to people why it's just not a good idea for us to give free advice about sick pets over the phone. It's like calling the pediatrician's office, refusing to bring your sick child in (you can't afford it, he doesn't travel well, or you just live too far away), but demanding to speak to one of the doctors because you only have a couple of questions about your child's condition.

I don't think it's appropriate for me to give you a whole lot of information about how I would treat your sick pet without even being able to see it, examine it, and review its previous medical records. So many people helpfully say at this juncture, "I can send you the records, and then you can just tell me what you think!"

No. Here's what I think. Pick a veterinarian. Pay them for their services, including a good, thorough physical exam, and follow their recommendations. If things don't work out, let them know, ask them for different solutions, whatever.

Your veterinarian truly cares about your pet. Okay, that's a wild generalization, but most of us do. We care if our treatments work, we care about whether our patients are getting better or not, we lie awake at night wondering if we did the right thing, or if we did all we could have.

When you call just to get some quick advice about your critically ill pet that you feel you cannot afford to have seen, you are putting your vet out of business. Then who ya gonna call?

Thursday, November 13, 2008

Farewell To A Friend

(Contributed by Lori Whitwam)

It’s always hard to lose a precious pet. It’s pretty much part of the deal we make with ourselves when we get them, and we spend their lives not thinking about the day they’ll be gone. I had to go through that (again) myself just two days ago.

My 15-year-old golden retriever, Sprocket, went to the proverbial Rainbow Bridge on Tuesday. He was my first foster dog for Retrieve A Golden of Minnesota in 1997. He was 4 years old at the time. When the family I’d chosen for him changed their minds at the last minute, I knew he was meant to stay with us, and he did, for 11 years.

Sprocket was a sweet, willing boy. He took the blue ribbon in his obedience class, and worked with me and his golden-brother, Ripley, as a Therapy Dog for several years. He loved our annual trip up north to a lakeside cabin, where he could ride in a boat, swim, fetch, and roll in the pine needles. He was a very agreeable dog, never wanted to make trouble or be in the way, and enjoyed the occasional sip from my wine glass. He was the tug-of-war champion of the world, and liked to sneak up on the other dogs when they were busy and “stealth sniff” them.

15 is really old for golden retrievers. Sprocket had always been a very healthy dog, aside from all the times he’d “accidentally” swallow bits of a toy, or a sock, or a wash cloth, get lots of x-rays and narrowly avoid exploratory surgery. His problem the last several years had been progressive loss of nerve and muscle function to his hind quarters.

I know that we were able to keep him for at least a couple of years longer than might have been expected, thanks to feeding him raw food, and providing him with great Standard Process whole food supplements, joint support, and herbal pain treatments. He benefitted from chiropractic care, acupuncture, and Healing Touch for Animals ™. But, ultimately, the progression of his condition could no longer be managed.

It was only in the past month or two that I had to resort to giving him prescription pain medications. I’m adamant about not giving any of my dogs unnecessary prescription drugs, and this includes antibiotics, steroids, and NSAIDs. While they might suppress a symptom, making the dog appear better, they can cause just as many problems as they alleviate.

He’d been just chugging along, declining slowly but hanging in there. Then, on Monday, I arrived home and found him sprawled spread-eagle on the kitchen floor, urine and stool around him, a sopping mess. He couldn’t get up on the slate floor. I got him up, and managed to get all 80 pounds of him into the tub to clean him up. (And then I broke down a bit.) When my husband got home, we spent a nice evening with him, baby-gated in the bedroom to keep the other dogs from disturbing us. He fed Sprocket pizza and M&Ms (not good, but at that point it hardly mattered). We knew that in the next several days we would have to make a very tough decision.

Never wanting to be a problem, Sprocket made the decision for us. The next morning, he couldn’t stand up at all. I hoisted him upright, but he didn’t have enough control of his rear legs to stay that way. So, it was time.

Afterwards, I was so grateful that I still have Brody (3 year old Great Pyrenees), Ozark (9 year old Pyr/Golden mix) and Darwin (4 year old golden). All the years I’ve worked in the veterinary business, I’ve worried about people with only one dog. How awful it must be to go home to an empty house, after saying goodbye to your only dog.

I even worry about the people with just two dogs. I feel sad for the “only dog” who is left. I’m definitely a “pack animal,” and insist that I’ll always have at least three dogs, though my husband thinks two might be better. We have three now, of course, and that’s a tiny pack for us. In the 12 ½ years we’ve been in this house, we’ve been “over the limit” of three dogs for all but March-November of 2007. We’ve had as many as seven at one time. I don’t think I could do that anymore, but I do love my three-dog pack. I just wish we were still “four.”

I’ve counseled people for years about how to know when it is time to say farewell to their pets. I know all the answers. I tell people to think of two or three things the pet loved more than anything, and whether they can still do/enjoy those things. Do the bad days outnumber the good ones? Is there any realistic expectation that he or she will see improvement in their condition? Finally, look deep into your heart and ask yourself if you’re keeping the pet alive for the pet’s sake, or your own.

Yes, I know the answers… except when I’m the one who has to answer them. Then, I struggle as much as any of you do.

Please keep my Sprocket in your thoughts, as he adjusts to his new existence, where all good dogs go. I’m sure he’s with my Ripley, who went ahead two years ago this month. Ripley took care of him in life, and will do so now. He’s also getting reacquainted with former pack-mates Porsche, Cricket, Flash, Gulliver, Seko and Ruxpin.

Friends keep telling me that Sprocket was lucky to have found us, and maybe that is true. But I know for sure that we were truly, truly fortunate to have found him, and to have had him for 11 wonderful years.

Wednesday, November 5, 2008

Talking the Talk

(Contributed by Dr. Jessica Levy)

These drug ads on TV just crack me up. The latest insane ad I’ve noticed is for some Rheumatoid Arthritis drug, where a woman exclaims: “I knew Rheumatoid Arthritis could be painful, but I didn’t know it could affect my joints!” What are you, a moron? What did you think “arthritis” meant? When you were diagnosed, did your doctor fail to explain what RA means? Did you fail to ask? It’s a pretty significant disease. I would think any doctor would mention the joint thing. But, you never know. And some people don’t ask.

I spend probably more time than I should bemoaning the state of health education in modern schools. People are either undereducated about health, or self-educated. Granted, how you teach a room full of teenagers anything, I’ll never know. I paid a lot of attention in high school and worked really hard, but only because I knew I wanted to go to vet school. In any case, it didn’t really work for me, and in spite of all my efforts I was a B or C student at best. Some stuff I was good at, like history and languages and reading, and some stuff like math and sciences just failed to make an impression on me.

Of course, the school system was a little wacky, too (aren’t they all). In 11th or 12th grade all the teachers went on strike for 3 months. What a deal! It was awesome! And the school year still wrapped up right on time. Oh, yeah, at first there was some whining about “how are we going to fit all this important information into the short time we have left”, but apparently they figured it out.

That’s almost as good as my nephew’s school burning down 2 weeks before summer break. My sister said it was every kid’s dream come true. Apparently a forest fire got a little too close. Luckily it was a weekend, so no one was in class, and in Israel all the buildings are made of stone, so the school wasn’t razed to the ground or anything, but the windows blew out and the walls were blackened. And school was closed for the year.

I’m sure we had some sort of health education in high school, but I can’t remember any of it. We had biology class, and I remember dissecting frozen fish. A gym teacher once told us we knew nothing about our bodies, but then wasn’t inclined to explain it herself.

After vet school, it took me a couple of years to realize that I no longer spoke English. Instead I spoke “medicalese”, and I had to relearn a lost language in order to communicate with my clients. Medicalese was easy for me, because my dad was a doctor and Mom was an English major, and people who visited us used to comment on how my parents spoke “like something out of a book”. Even today, my dad speaks the most grammatically correct Hebrew you’d ever want to hear. No slang in our house!

I try to make medicine as simple and easy to understand as possible. But it’s like trying to speak Spanish to someone whose vocabulary consists of “Una mas cervesa, por favor!” What I need is a cartoon textbook of physiology, a graphic novel of basic health and healing. Anybody out there got one?

(Return to the Whole Health Veterinary Website)


Tuesday, August 12, 2008

News and Updates

Since you’re reading this blog, you are aware that there are big changes taking place! Central Bird & Animal Hospital is now Whole Health Veterinary, which we feel better reflects our focus on holistic care for your pets. We had been planning this name change for some time, but it came about a little sooner than expected when our avian/reptile veterinarian left the practice. Since we are no longer seeing birds, having “Bird” in the name of the clinic was no longer accurate.

Changing the name of a business sounds fairly simple. You just fill out the correct paperwork and send the fee to the state, and voila! But then you realize that there are countless details that must be addressed. New business cards, magnets and brochures. New signs and awnings. New website. Mass-mailings and phone calls to clients. Notifying our vendors. New email addresses. New on-hold recordings and voice mail messages. It was even a big procedure to change the clinic name in our practice management software.

Over the past month, all of that has fallen into place or is coming along, and we’re getting used to our new identity. As if that weren’t enough, we have other exciting things happening at Whole Health Veterinary as well!

Today, we are getting a new state-of-the-art digital x-ray system installed! Our antique x-ray machine had been on its last leg for a long time, but the process of selecting a system and making all the arrangements for purchase, installation and training kept the project on the back burner. This new system will provide much higher quality images in a shorter amount of time, and we’ll be able to copy images onto CD or email them to other veterinarians if needed.

Also, this week Dr. Cara White will be attending the 5th International Symposium on Rehabilitation and Physical Therapy in Veterinary Medicine. As a certified Veterinary Chiropractor, the information being presented at this conference with be extremely relevant and applicable in the care she provides our patients.

Later this month, Shari, one of our Veterinary Assistants, will be attending the two-day animal communication workshop presented by Carol Gurney, the creator of the HeartTalk ® program. Shari is already a Level II Healing Touch for Animals ™ practitioner, with amazing sensitivity to the physical and emotional state of animals. We know she will get a lot out of this training, enabling her to use her skills and intuition to an even greater extent in the treatment of your pets.


Monday, July 16, 2007

Why We Don't Declaw Cats

(Contributed by Dr. Jessica Levy)

Declawing is a hugely controversial procedure. To some people it seems a routine procedure, to others it's a horrible mutilation of a beloved pet.

Jina and I have always debated declawing, whether we should even do it, and just how awful it was to continue to perform this procedure. Neither one of us would've ever declawed our own cats. As new business owners, however, we feared that if we didn't offer declaws, our surgery schedule would be bare! I felt very confident about Jina actually doing them, because her surgical skills are amazing, and she is extremely conscious of pain control.

Then this past winter, I was on my way to Israel to visit family and attend my nephew's wedding. Somewhere I came across a list of the countries in which declawing is illegal. To my surprise, Israel was one of the countries on the list. When I lived in Israel, there was not a big pet-owning population. In the Middle East animals were traditionally considered dirty, so having them in your house was quite unusual. Animals tended to often be casually mistreated or neglected. The people who frequented the vet clinic I worked at after high school were mostly Americans who had immigrated with their strange beliefs about keeping animals in the home.

My return to Israel was an eye opener! Pets were everywhere! Animals were treated courteously and kindly! When I grew up there, we used to joke about the "fur-lined streets," but those are history! The best part is that all cosmetic surgeries are now illegal, so there were Boxers and Dobermans with ears and tails. I saw restaurants putting out leftovers for the cats.

As soon as I saw that Israel was on that list, I thought, heck, if they can do it, so can we. And as of the first of the year we stopped doing declaws. Our surgery schedule has remained steady. And we can feel good about ourselves, as doctors and as the representatives of those who cannot speak for themselves.

Tuesday, April 17, 2007

Homeopathy Milestone

(Contributed by Dr. Jessica Levy)

This past weekend I graduated from the Northwestern Academy of Homeopathy. This is a four year program dedicated towards treating humans with classical homeopathy. I am a member of the fifth class to graduate from this program.

My homeopathic studies began in 2002 with the Veterinary Homeopathy course taught by Dr. Richard Pitcairn, a veterinarian who also has a PhD in immunology. It's interesting how many homeopaths have a background in immunology. I had come across many mentions of homeopathy throughout the years, and had always thought it sounded too far out to be applicable to my practice. Then one day I saw the ad for the veterinary homeopathy course, and something shifted in my brain and I thought, "I've got to take this course!" I registered two weeks before it started and flew out to Eugene, Oregon, for something I really knew nothing about.

Needless to say, it blew my mind. Once I graduated from that year-long course, I felt frequently stumped while trying to integrate homeopathic philosophy into the conventional practice I was working in at the time. Then suddenly the information about the Northwestern Academy of Homeopathy jumped out at me in the same fashion, and I thought, "I've got to take this course!" Again, I registered within two weeks of starting classes.

I am so glad I've had this training, and feel privileged to have been a part of this educational program. The first two years were largely didactic, mostly lectures and discussions with the opportunity to observe cases taken by the instructors, who had all been practicing for over 20 years. The last two years were student clinic years, during which the instructors opened their private practice for our use and taught us how to practice homeopathy in a real life setting.

This experience was priceless. It was like being back in vet school, where you are responsible for animals and clients in your care, but you have a senior clinician assisting you and making sure you don't make any huge mistakes, while guiding you through the diagnostic and treatment processes.

This allows me to practice homeopathy with much greater confidence than I would have otherwise. In 2005 I attended the Academy of Veterinary Homeopathy annual conference, and met veterinarians with a wide range of experiences and practices. It was gratifying to see the advantages that the education I've had has granted me.

I graduated in a class of 24. The ceremony was held at the Jewish Community Center on Cedar Lake Road in Minneapolis. There were over 300 people who came to cheer us on as we stepped into the world of professional classical homeopathy. My husband, who is a devout adherent of conventional medicine, was amazed at the attendance and at the grace and dignity of the proceedings. He was quite impressed!

I definitely had reservations when I started this program, and it was not easy for me, as a time commitment and as a personal commitment as well. It has completely changed the way I practice medicine, and encouraged me to open my own hospital so that I could practice as I see fit, focusing on promoting true health and well-being for my patients.